AMM Celebrates 20th Anniversary as an Amalgamated Life Affiliate
Alicare Medical Management (AMM) is now recognized as one of the premier care management organizations in the United
States. This story highlights how AMM has grown and diversified as an affiliate of Amalgamated Life.
Claire Levitt, MS
At Alicare Medical Management (AMM), a primary objective is to promote wellness and care management programs that
improve both clinical and financial outcomes. This article highlights some of the issues associated with
consumerism and health care in terms of finding the right balance.
Message from AMM's Medical Director
Bernard M. Bettencourt, Jr., D.O., M.P.H., F. A.C.E.P., CPE
AMM Medical Director
In this article, Dr. Bettencourt highlights some of the parallels of good team work in an Emergency Room and his
role as Alicare Medical Management’s new medical director. The AMM clinical team through case management, triage, wellness, and
other programs is often the most helpful resource that an individual or caregiver might have to support a patient’s
needs over a period of time. Simply put, AMM becomes the safety net to make sure someone is not falling
through the cracks in the healthcare system.
AMM’s Nurse HelpLine Provides a Convenient Way to Get Critical Medical Information When You Need It Most
Julie O’Brien, BSN, RN, MS
AMM Vice President
Over two million people have accessed AMM’s Nurse HelpLine. In recent months, AMM has experienced a significant
increase in the number of individuals calling in for health advice and support. Through AMM’s experienced
registered nurses, patients and health care groups can access AMM’s HelpLine through an assigned toll free
telephone number anytime and where -- 24/7. This story highlights some of the key ways that AMM’s Nurse HelpLine
can make a difference in your life.
H1N1 Swine Flu: Questions & Answers
According to the CDC, the influenza activity continues to widespread throughout the United States. For example,
the H1N1 strain has shown up all 50 states. Nationwide, visits to doctors for influenza-like-illness are higher
than expected for this time of year. But what is the true story behind the H1N1? This article, in a Q&A format,
helps take the mystery out of what many call the H1N1 swine flu.
Guest Column: The Impact of Social Networking on Case Managers
Garry Carneal, JD MA
President & CEO, Schooner Healthcare Services
With 2.5 billion text messages being sent in U.S. every day, texting has now become the most prolific form of
mobile communication in the United States, overtaking cell phone calls. This article provides a brief overview
of how case managers and their patients can leverage emerging new communication and social networking platforms to
improve connectivity and clinical outcomes.